Delivery Policy

Delivery

Delivery of all orders is subject to stock availability and authorisation of your payment.
In stock items will normally be despatched within 72 hours and delivered within 7 days of receipt of your order.  During peak period’s despatch can be delayed due to the number of orders received.  If items are unavailable an alternative may be offered or a refund.

UK Deliveries
Orders under £40 are despatched at a standard charge of £5.00 postage & packing irrespective of the number of pairs ordered.   Orders over £40 are delivered free within UK mainland.

European Deliveries
Orders are despatched at a standard charge of £15.00 postage & packing.

Non European Deliveries
Orders are despatched at a standard charge of £20.00 postage & packing.

All orders are despatched via the Royal Mails ‘recorded signed for’ delivery method. A signature will be required on delivery of the goods. Receipt of a signature at the delivery address will act as proof of delivery.
Your order will be delivered from 7am to 6pm - Monday to Friday and 7am to 1pm - Saturday. Unfortunately we cannot specify the exact time at which your order will be delivered.
We can either deliver your order to the billing address for the credit/debit card you use to pay for your order or you can specify an alternative delivery address in the ‘delivery address’ section of the checkout.


Returns Policy

We are sure you will be delighted with your shoes.  However, if you do need to return any, we will gladly offer a replacement or refund on any unworn items returned within 7 days. provided they are returned in the same condition as when we dispatched them to you.   We will inspect returned items when received and only issue a replacement or refund on a satisfactrory outcome of our inspection.  We will not be liable for delivery charges on returns.